Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Shrexaa Technologies Private Limited, the company behind Arvora.AI ("Company", "we", "our", or "us").

By accessing or using the Arvora.AI platform at https://arvora.ai or any of its associated services, APIs, or applications, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must immediately cease using the platform.

To use Arvora.AI, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the service under applicable laws
• Provide accurate and complete registration information

If you are using Arvora.AI on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration
• Keep your password secure and not share it with third parties
• Notify us immediately at info@arvora.ai of any unauthorized use of your account
• Not create multiple accounts to circumvent usage limits or restrictions
• Not transfer your account to another person without our written consent

We reserve the right to terminate accounts that contain false information or violate these Terms.

You agree to use Arvora.AI only for lawful purposes. You must NOT use our platform to:

• Generate, distribute, or promote illegal, harmful, abusive, or offensive content
• Violate any applicable local, national, or international law or regulation
• Infringe upon the intellectual property rights of others
• Harass, threaten, or harm any individual or group
• Generate spam, phishing content, or deceptive materials
• Attempt to reverse-engineer, decompile, or extract source code from our platform
• Circumvent, disable, or interfere with security features of the platform
• Use automated scripts to scrape, crawl, or extract data without authorization
• Resell or sublicense access to the platform without our written consent
• Generate content that violates the usage policies of our underlying AI providers

We reserve the right to investigate and take appropriate action against any violation of this policy, including account suspension or termination.

Arvora.AI uses advanced AI models to generate content, images, responses, and other outputs. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, or outdated. Always verify important information independently.
• AI-generated content does not constitute professional legal, medical, financial, or other expert advice.
• You are solely responsible for reviewing, editing, and using AI-generated content appropriately.
• We do not guarantee that AI-generated content is free from bias, errors, or harmful elements.
• You must not use AI-generated content in ways that could mislead, harm, or deceive others.
• Ownership of AI-generated outputs is subject to the terms of the underlying AI model providers.

Our IP: The Arvora.AI platform, including its design, code, branding, logos, and proprietary AI workflows, is owned by Shrexaa Technologies Private Limited and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your Content: You retain ownership of the original content, prompts, and data you submit to the platform. By submitting content, you grant us a limited, non-exclusive, royalty-free license to process and use your content solely to provide the requested services.

AI Outputs: Subject to applicable law and the terms of underlying AI providers, you own the outputs generated from your prompts, provided your use complies with these Terms and applicable AI provider policies.

Feedback: Any feedback, suggestions, or ideas you provide about our platform may be used by us without obligation or compensation to you.

Arvora.AI offers various subscription plans. By subscribing to a paid plan, you agree to the following:

• Subscription fees are billed in advance on a monthly or annual basis as selected.
• All fees are exclusive of applicable taxes, which will be added where required by law.
• Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• You authorize us to charge your payment method on file for recurring subscription fees.
• We reserve the right to change pricing with at least 30 days' notice to existing subscribers.
• Downgrading your plan may result in loss of access to certain features or data.
• Usage beyond your plan limits may result in additional charges or service throttling.

We want you to be satisfied with Arvora.AI. Our refund policy is as follows:

• Monthly Plans: Refunds are not provided for monthly subscriptions once the billing period has commenced. You may cancel at any time to prevent future charges.
• Annual Plans: If you cancel an annual plan within 7 days of purchase and have not made significant use of the platform, you may request a pro-rated refund. Contact us at info@arvora.ai.
• Service Outages: In the event of extended service unavailability caused by us, we may offer service credits at our discretion.
• Exceptions: Refunds will not be issued for accounts terminated due to violations of these Terms.

All refund requests must be submitted to info@arvora.ai within the applicable timeframe.

If you access Arvora.AI services via our API, additional terms apply:

• API keys are personal and must not be shared or exposed publicly.
• You are responsible for all API usage under your credentials.
• Rate limits apply to all API plans. Exceeding limits may result in throttling or additional charges.
• You must not use the API to build competing products or services without our written consent.
• We reserve the right to revoke API access for violations of these Terms or our API usage policies.
• API availability is not guaranteed and may be subject to maintenance windows.

Arvora.AI integrates with third-party services including but not limited to OpenAI, Meta (WhatsApp Business API), Google, and payment processors. You acknowledge that:

• Third-party services are governed by their own terms of service and privacy policies.
• We are not responsible for the availability, accuracy, or conduct of third-party services.
• Changes to third-party services may affect the functionality of Arvora.AI features.
• Your use of third-party integrations is at your own risk.

We strive to maintain high availability of the Arvora.AI platform. However:

• We do not guarantee uninterrupted or error-free service.
• Scheduled maintenance may temporarily affect service availability. We will provide advance notice where possible.
• We reserve the right to modify, suspend, or discontinue any feature or the entire service with reasonable notice.
• We are not liable for any loss or damage resulting from service interruptions beyond our reasonable control.

We reserve the right to suspend or terminate your account, with or without notice, if:

• You violate any provision of these Terms
• You engage in fraudulent, abusive, or illegal activity
• Your account poses a security risk to the platform or other users
• Payment for your subscription fails and is not resolved within a reasonable period
• We are required to do so by law or regulatory authority

Upon termination, your right to access the platform ceases immediately. You may request an export of your data within 30 days of termination, after which your data may be permanently deleted.

You may terminate your account at any time by contacting us at info@arvora.ai.

To the maximum extent permitted by applicable law, Shrexaa Technologies Private Limited and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your use of or inability to use the platform
• Damages arising from unauthorized access to or alteration of your data
• Damages arising from AI-generated content or third-party service failures

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

The Arvora.AI platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• Warranties that the platform will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of AI-generated content
• Warranties that defects will be corrected

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

You agree to indemnify, defend, and hold harmless Shrexaa Technologies Private Limited and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Arvora.AI platform
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Content you submit, post, or transmit through the platform

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of Arvora.AI shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts located in India.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

For any questions about these Terms & Conditions, please contact us: